Privacy Policy

1. Introduction
This Privacy Policy outlines how Dub Electric (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring compliance with applicable privacy laws.

2. Information We Collect
We may collect personal information directly from you when you:

  • Contact us through our website.
  • Request a quote or service.
  • Subscribe to our newsletter or marketing communications.

The types of personal information we may collect include, but are not limited to:

  • Name
  • Email address
  • Phone number
  • Business details (if applicable)
  • Any additional information you voluntarily provide to us.

We may also collect non-personal information automatically through cookies or other tracking technologies (e.g., IP address, browser type, device information) to improve the functionality and user experience of our website.

3. How We Use Your Information
We use your personal information for the following purposes:

  • To provide and manage our services.
  • To respond to your inquiries and requests.
  • To process quotes or service orders.
  • To send you marketing communications or promotional materials, but only if you have provided explicit consent to receive them.
  • To improve our website and services based on your feedback.

We do not engage in automated decision-making or profiling based on the personal data we collect.

4. Data Protection and Security
We implement appropriate technical, administrative, and organizational measures to protect your personal information from unauthorized access, use, disclosure, or loss. These measures include encryption, secure servers, and regular security audits.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we continuously improve our measures to reduce risks.

5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share your personal information in the following cases:

  • With trusted third-party service providers who assist us in operating our website or delivering services, provided they agree to maintain the confidentiality of your information.
  • If required by law, regulation, or a legal process (e.g., subpoenas, court orders).
  • To protect our rights, property, or safety, as well as that of our users or others.

We require all third-party service providers to handle your data in compliance with applicable privacy laws.

6. Your Rights
You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal or contractual obligations that may require us to retain certain data.
  • Data Portability: Request a copy of your personal data in a commonly used electronic format.
  • Consent Withdrawal: Withdraw your consent for specific uses of your data, such as receiving promotional communications.

To exercise your rights, please contact us using the details provided in Section 8. We may request additional verification to confirm your identity before fulfilling your request.

7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. These cookies may collect non-personal information to help us analyze website traffic, customize content, or improve functionality. You can modify your browser settings to reject cookies or notify you when cookies are being used.

8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.

Effective Date: January 10, 2025

9. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]
Phone: +1 (604) 768-6517
Address: 18035 70th Avenue, Surrey, BC, V3Z 6X3